Q: Are you a factory?
A: Yes, we are a professional Memory Pillow Factory specializing in high-quality ergonomic products.
Q: What is the Minimum Order Quantity (MOQ)?
A: For Pillows, the MOQ is 200pcs; for Lumbar pillows and cushions, it is 500 pieces; for Neck pillows, it is 1000pcs. Small orders are welcome to help you start your business.
Q: Can you offer free samples to clients?
A: Yes, we can provide samples, though shipping costs are typically covered by the client.
Q: What are your Shipping and Payment Terms?
A: We offer shipping via Sea, Air, and Express (DHL, FEDEX, UPS, EMS). For payment, we accept T/T, PayPal, and L/C.
Q: Can you produce my specific design, logo, or label?
A: Both OEM & ODM are acceptable. We can customize the design, logo, printing, label, color, and packaging according to your requirements.
Q: How long is the delivery time?
A: The standard delivery time is 30-35 days. For specialized materials, the timeframe may vary between 20-60 days depending on the customization required.
Hee Living
