Can you provide us samples? Is it free or need to pay?
Free for standard items, only need to charge Express fee properly. (No need charge express fee if you have a freight collect account like Fedex/DHL/TNT). Customized samples require a sample fee.
What is the lead time for samples?
If we are not in busy season, your ordered samples will be sent out to you within approximately 3-10 days.
What is the lead time for delivery?
In general, we are able to manufacture orders of up to a few thousand items within 15-30 days after order confirmation.
Can I put my own label and logo on the products?
Yes, you can send your label design to us and we will make them for you, or you can send your finished labels to us to be attached to the items.
What is the minimum order quantity (MOQ)?
Regarding OEM service, general MOQ for each design is 1000pcs per color. For special requests with lower MOQ, please contact us to check available solutions.
What's your Payment term?
We accept T/T or LC. Usually 30% deposit before production and 70% balance before shipping.