Frequently Asked Questions
Are you a manufacturer or trade company?
We are a specialized furniture manufacturer and factory. All products are directly made by and shipped from our facility with competitive pricing and reliable quality control.
Can I have a sample order before bulk purchase?
Yes, samples are available if necessary. To help save on postage costs, we can also provide high-definition detailed pictures and documentation as an alternative solution to address your concerns.
How long is the delivery time for orders?
Normally, production and delivery take about 8 to 30 days, depending on the type of product and the total quantity of your order.
How do you handle faulty or defective products?
Our products are produced under a strict quality control system with a very low defective rate. During the guarantee period, we will provide replacements free of charge.
What should I do if an item is damaged during transportation?
Our customer service team is here to assist. We take photos of all well-packed products before shipping. If damage occurs during transit, please take clear photos and contact us immediately for a solution.
Why should we choose your company?
We offer factory-direct pricing, skillful production and inspection teams to ensure qualified delivery, and professional after-sales service. We also support both OEM and ODM requirements for our clients.