❓ Frequently Asked Questions
What quality certifications do your products have?
Our products are certified by SGS, ISO9001, ISO14001, FSC, and BSCI. We strictly follow international standards for safety, environmental management, and social compliance. For compressed furniture, we also conduct additional tests on foam density and fire retardancy.
What is your MOQ? Can I order samples first?
Our MOQ for stock models is 100 units per mixed container. For OEM ODM projects, MOQ is negotiable. Yes, we offer samples (1-2 units) to evaluate quality, and we will deduct the sample cost from your first bulk order.
How does your compressed furniture reduce shipping costs?
Our vacuum compression technology reduces product volume by up to 70%. A 40HQ container can hold 280 compressed sofa units vs. only 80 regular sofas, significantly lowering your freight cost per unit.
Can you customize products for my market (OEM/ODM)?
Absolutely! Our R&D team works closely with clients to develop custom solutions. We can modify fabric, color, size, logo, and packaging. Lead time for prototypes is typically 15-20 days.
What is your typical delivery time for bulk orders?
Standard production time is 35 days after confirmation of samples and deposit. For compressed furniture, we can offer an express service (21 days) with a small surcharge.
Do you provide warranty and after-sales support?
Yes, we offer a 1-year warranty on all furniture. We provide technical support, spare parts, and training materials for overseas distributors. Replacement parts are provided within 15 days for quality issues.