Frequently Asked Questions
🔘 Are you a manufacturer?
Yes, we have our own R&D team, production department, and sales teams. This ensures guaranteed quality at competitive prices.
🔘 Do you accept private label? What's the MOQ?
Yes, private label services are available. The customized MOQ is 500pcs for specific designs, colors, logos, and packaging. Most standard orders start from a 20GP container.
🔘 What are your payment terms?
We accept T/T, L/C, and other standard international payment methods.
🔘 What certifications do your products have?
Our products are CE, RoHs, and FCC certified. Adapters are CE, UL, KC, or ETL approved. The factory operates under ISO9001, and we provide MSDS for battery shipping.
🔘 How do you handle quality control?
We implement a strict QC management system including IQC (Incoming), PQC (Producing), IPQC (Input Process), LQC (Line), and FQC (Final Quality Control).
🔘 What is your after-sales service policy?
We provide a two-year guarantee for our customers. We also track product performance regularly and provide immediate assistance for any operational issues.