Can we make our own design for multi-categories with small quantities?
Yes, we can. We have a professional design team and support low MOQ across different categories. Our own warehouse also facilitates flexible order management.
How is the product quality controlled?
We have a dedicated QC team for every item and order. We conduct 100% inspections and provide inspection reports for your confirmation to ensure a very low defect rate.
What is the estimated delivery time?
Samples typically take 5-7 days. For bulk orders, the lead time is normally around 30 days after receiving the deposit and confirming all technical details.
What are your standard payment terms?
We usually accept 30% T/T in advance, and 70% before shipment or against the copy of BL. Other terms can be negotiated based on specific order requirements.
What is the standard ordering process?
The process includes: 1. Sample approval; 2. 30% deposit/LC payment; 3. PP sample approval and testing; 4. FRI; 5. Shipment arrangement; 6. Document preparation; 7. Balance payment; 8. Document release.
Do you provide a quality warranty after shipment?
Yes, we provide a quality warranty for 60 days after the shipment arrives to ensure customer satisfaction and product reliability.